Terms and Conditions

At Xenesta, we are committed to providing our Brand Partners and Customers with a superior Business Opportunity, excellent Customer Support, and the best Bioenergetic Products available in the industry. If you have any questions or concerns about Xenesta, our Terms and Conditions as described below, our Privacy Policy, our webite, or the Back Office System available to Xenesta Independent Brand Partners and Customers, please contact us 24x7x365 via email at support@xenesta.com, by phone from 9am to 6pm EST Monday through Friday at 855-936-3782, or by regular mail at:

Xenesta Support Services, 3131 Story Road W., Irving, TX 75038, USA.

Please also visit our Privacy Policy website page which describes how we protect your privacy and personal information.

1. Acceptance of Terms
This User Agreement (the "Agreement") specifies the Terms and Conditions for access to and use of the xenesta.com and xenestalife.com websites (the "Site"). This Agreement may be modified at any time by Xenesta upon posting of the modified agreement. Any such modifications shall be effective immediately. The website is provided by Xenesta International, Inc. ("Xenesta"). By using this website and related services ("Site"), you are deemed to have read and agreed to be legally bound by the following Terms and Conditions ("Terms") of this Agreement. When using any other Xenesta services, you are subject to any published guidelines or rules that may apply to such services. All such guidelines and rules applicable to such services are hereby incorporated by reference in the Terms. If you have any questions about the Agreement, you may contact us at support@Xenesta.com support@Xenesta.com.

2. Description of Service
Xenesta enables its Independent Brand Partners and Customers to sell Xenesta products and services or refer other Customers to Xenesta to purchase Xenesta products or services. Xenesta's Brand Partners may use their personalized website to introduce others to the Xenesta Brand Partner opportunity. Additionally, Xenesta provides its Brand Partners and Customers with a web-based/Cloud-based Business Center/Personal Account Center. This provides the Brand Partners and Customers with access to personal information such as their passwords, Auto-Delivery Order product and payment information, and Customer and Brand Partner team information. This account center also provides access to the Xenesta Shopping Cart and Store, which sells products, print materials, apparel, and promotional products, as well as sales tools, through its website. Unless specifically stated otherwise, any new features that enhance or modify the current service shall also be subject to these Terms. Each use of this service by you shall constitute and is deemed to be your unconditional acceptance of this Agreement.

3. User Account, Password, Security, and Termination
Brand Partners and Preferred Customers will log in using their existing Username and Password that is stored and managed in the Brand Partner's Business Center or Customer's Personal Account at the xenesta.com or xenestalife.com websites. Retail customers registering directly on the xenesta.com or xenestalife.com websites will receive a password and account designation upon completing the Site's registration process. You are responsible for maintaining the confidentiality of your password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Xenesta of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Xenesta cannot and will not be liable for any loss or damage arising from your failure to comply with Section 3.

You agree that Xenesta, at its sole discretion, may terminate your password, account (or any part thereof) or use of the Site, and remove and discard any content you may have contributed to the Site, at any time for any reason. Xenesta may also, at its sole discretion and at any time, discontinue providing the Site, or any part thereof, with or without notice. You agree that any termination of your access to the Site under any provision of this Agreement may be effected without prior notice, and acknowledge and agree that Xenesta may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files of the Site. Further, you agree that Xenesta shall not be liable to you or any third party for any termination of your access to the Site. Should you object to any terms and conditions of the Agreement or become dissatisfied with the Site in any way, your only recourse is to immediately discontinue your use of the Site and/or terminate your account.

4. Privacy Policy
Your privacy is very important to Xenesta. Users of this Site should refer to our Privacy Policy for information about how Xenesta collects and uses personal information. By accepting this Agreement, you expressly consent to the disclosure and use of your personal information by Xenesta (including using email to communicate with you) as described in the Privacy Policy.

5. Use of Content/User Drive Content
Xenesta grants permission to access and view the Site and to electronically copy and print in hard copy portions of the Site for the sole purpose of doing business as a Brand Partner. Any other use of the Site or the content, in whole or in part, without permission of the applicable rights holder is strictly prohibited, including without limitation: modification, re-publication, deletion, transmission, public performance, distribution, proxy caching, uploading, posting, reproduction for purposes other than those noted above, or other similar unauthorized exploitation of the Site or the content. If you violate any of the above, you could be subject to criminal prosecution as well as personal liability for damages in a civil suit. Xenesta will protect its interests to the fullest extent of the law.

You acknowledge that Xenesta does not pre-screen print-on-demand submitted content, but that Xenesta and its designees shall have the right (but not the obligation) at their sole discretion to reject or remove any content that is available via the Site. Upon placing your order, you acknowledge that Xenesta may review your order, and the content it contains, for adherence to our guidelines and compliance with the terms and conditions set forth in this Agreement. Without limiting the foregoing, Xenesta and its designees reserve the right to remove any content that violates the Agreement or is otherwise objectionable to Xenesta. You agree that you must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content. In this regard, you acknowledge that you may not rely on any content created by or submitted to Xenesta. You acknowledge and agree that you are responsible for the creation and compilation of your print-on-demand content and that neither Xenesta nor any other party involved with the production of any product incorporating such content, assumes that responsibility. Xenesta's production of any product depicting your print-on-demand content does not indicate that Xenesta approves of the content, that the content obeys all applicable laws, or that you are absolved of any liability or harm arising from the use of the content.

You acknowledge and agree that Xenesta may preserve the content and may also disclose the content if required to do so by law or in the good faith and belief that such preservation or disclosure is reasonably necessary to:

1. comply with legal process;
2. enforce the Agreement;
3. respond to claims that any content violates the rights of third parties; or
4. protect the rights, property, or personal safety of Xenesta, its users, and the public.

You understand that the technical processing and operation of the Site, including your content, may involve:

1. transmissions over various networks; and
2. changes to conform and adapt to technical requirements of network connections or devices.

In addition, you agree that you are solely responsible for actions and communications undertaken or transmitted under your account. Xenesta takes no responsibility and assumes no liability for any content uploaded or otherwise transmitted by or to you or by or to any third party, or for any mistakes, defamation, slander, libel, omissions, falsehoods, infringement, obscenity, pornography, or profanity you or a third party may encounter. Xenesta reserves the right but not the obligation to remove any materials it deems objectionable. You hereby agree to waive any claims against Xenesta and its affiliates, owners, officers, contractors, agents, and employees for losses, damages, and injuries that are based on or relate to communications or materials made available to the Site or posted on the Site by persons other than Xenesta or its Brand Partners. You hereby agree to indemnify Xenesta and its affiliates from all claims and expenses, including reasonable attorneys' fees, which claims are based on or arise from your violation of any of the provisions of this User Agreement.

You acknowledge and agree that you will use this Site and any products ordered on this Site at all times in accordance with all applicable federal, state/provincial/territorial and local laws, statutes, regulations, ordinances, and international laws and will not take any action that harms or violates the rights of any person or entity.

6. Restrictions of Use of Site

1. Proprietary Rights.

The Site contains information, text, data, photographic images, designs, logos, graphics, and other materials and effects that are protected by copyrights, trademarks, service marks, trade dress, or other intellectual or proprietary rights owned by Xenesta, its affiliates, or other third parties. You agree that these rights belong to their respective owners and are protected in all forms, media, and technologies existing now or hereinafter developed. The Xenesta logo and web/product service names are also likewise protected. You may not use or distribute any content received through the Site without the authorization of the content owner, except for uses permitted by law. You agree not to publish, reproduce, copy (in whole or in part), upload, download, post, email, sell, or otherwise distribute content available through the Site, including code and software, in violation of applicable copyright and other intellectual property laws. You agree not to use, display, or “mirror” any of the content on this Site in any manner without first obtaining written permission from the owner of the intellectual property and Xenesta.

2. Intellectual Property.

You retain all ownership rights to your content. However, by submitting content to Xenesta, you grant Xenesta a perpetual, worldwide, non-exclusive license to use, reproduce, distribute, and display your content in accordance with our non-exclusive license agreement.

You acknowledge and agree that the Site and any software used in connection with the Site ("Software") contain proprietary and confidential information that is protected by applicable intellectual property and other laws. You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the Site or the Software, in whole or in part.

The intellectual property rights in or relating to the content of any notes, messages, emails, postings, letters, ideas, suggestions, concepts, or other written materials that you submit or communicate to Xenesta (excluding the content which is not intellectual property) will automatically be deemed to be assigned, granted and transferred by you to Xenesta upon their submission or communication to Xenesta, and you agree that the same will automatically become the property of Xenesta and that Xenesta shall be entitled to use, exploit, copy, publish, implement, transfer, and in all other ways deal with such materials and all of the intellectual property rights therein in any way and for any purpose Xenesta may elect, forever.

3. Online Conduct.

By using this Site, you agree to be subject to all applicable local, state/provincial/territorial, federal and international laws. You agree not to use this Site or any of the contents contained herein for any illegal purpose nor to transmit to or through this Site any material that is illegal, harmful, threatening, defamatory, obscene, hateful, or otherwise objectionable, or to interfere with, abuse, or otherwise violate the legal rights of any third party using the Site (including by using any products, merchandise, or the services offered on or in connection with the Site). You specifically agree not to:

1. Upload, download, post, email, or otherwise transmit any materials, including but not limited to text, data, photos, graphics, or any of these elements in combination as a design for products available on this Site or otherwise ("Content") that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, pornographic, indecent, inflammatory, libelous, tortuous, hateful, or invasive of another's privacy (including but not limited to rights of celebrity, privacy, and intellectual property), or racially, ethnically, or otherwise deemed objectionable at Xenesta's sole discretion.
2. Harm minors in any way. The Xenesta website is not designed for or targeted at children. We do not knowingly collect, use, or disseminate any personally identifiable information from children under the age of 18. If, however, we become aware that personally identifiable information regarding a child under the age of 18 has been collected at the Xenesta website, we will use such information for the sole purpose of contacting a parent or guardian of the child to obtain verifiable parental consent. If we cannot obtain consent after a reasonable period of time, or if when contacted a parent or guardian requests that we do not use or maintain such information, we will make reasonable efforts to delete it from our records. Upon request by a parent or guardian, Xenesta will provide a description of the specific types of personal information collected from a child who is under the age of 18.
3. Impersonate any person, entity, corporation, or government, or falsely state your association with said person or entity.
4. Disguise the origin of any content transmitted through the service.
5. Upload, post, email, or otherwise transmit any content that:
1. You do not have the right to transmit under any law or any contractual or fiduciary relationships.
2. Infringes any patent, trademark, trade secret, copyright, or other proprietary rights of any party. By uploading or downloading any content, you represent and warrant that you have the lawful right to reproduce and distribute such content and that the content complies with all applicable local/state/ provincial/territorial, federal, and international laws, regulations, and ordinances.
3. Would constitute or encourage a criminal offense, violate the rights of any party, or otherwise create liability or violate any local, state/provincial/territorial, national, or international law.
4. Is unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, or any other form of solicitation.
5. Contains software viruses or any other computer code, files, or programs designed to interrupt, interfere with, destroy, or limit the functionality or service of any computer software or hardware, servers, networks, or telecommunications equipment.
6. Act in any way that would negatively affect other users' ability to engage in real-time exchanges.
7. Access, tamper with, or use non-public areas of the Site. Unauthorized individuals attempting to access these areas of the Site may be subject to prosecution.
8. Frame or link to the Site except as permitted in writing by Xenesta.

7. Copyright and Trademark Policy
Xenesta respects the intellectual property rights of others. We ask our users to do the same. Xenesta may terminate the accounts of users who appear to infringe the copyright or other intellectual property rights of others.

8. Warranty of Ownership and Non-Infringement
You represent and warrant that you are the owner of the content that you submit and that the content does not infringe upon the property rights, intellectual property rights (copyrights and trademarks), or other rights of others. You also represent that there are no outstanding disputes in connection with the property rights, intellectual property rights or other rights, in the content or any parts of the content.

9. Disclaimer and Limitation of Liability
This site and its contents are provided "as is" and "as available" without any warranty or representations of any kind, whether express or implied. Xenesta is a distributor and not a publisher of the content supplied by third parties and users of the site; as such, Xenesta exercises no editorial control over such content and makes no warranty or representation as to the accuracy, reliability, or currency of any information, content, service, or merchandise provided through or accessible via the site. Without limiting the foregoing, Xenesta specifically disclaims all warranties and representations as the publisher of any content transmitted on or in connection with the site or on sites that may appear as links on the site or as the manufacturer of the products provided as a part of, or otherwise in connection with, the site, including without limitation any warranties of merchantability, fitness for a particular purpose, or noninfringement of third-party rights. No oral advice or written information given by Xenesta or by any of its affiliates, employees, officers, directors, agents, or the like shall create a warranty. Price and availability of information is subject to change without advance notice.

Your use of the site and its contents is at your own risk. Neither Xenesta nor any of its affiliates or other parties involved in creating and delivering the site, or the service, or any products provided as a part of, or otherwise in connection with, the site, will be liable for any compensatory, direct, indirect, or consequential damages; loss of data, income, or profit; loss of or damage to property; or any claims of third parties arising from use of the site, regardless of the legal theory on which the claim is based, and even if advised of the possibility of such damages, including without limitation any damages arising out of reliance by the user on information obtained from Xenesta or the site, or for damages that result from any mistake, omission, virus, delay in operation, interruption in service, or failure of performance, whether or not resulting from an act of God, communications failure, theft, or unauthorized access to Xenesta’s records or the site. Some states/provinces/territories do not allow the exclusion or limitation of liability of consequential or incidental damages, so the above exclusions may not apply to you; in such states/provinces/territories, liability is limited to the fullest extent permitted by law.

10. Indemnification
You agree to indemnify and hold Xenesta and its subsidiaries, affiliates, officers, partners, owners, and employees harmless from any claim or demand, including reasonable attorneys' fees, expert witness fees, and costs of litigation made by any third party due to or arising out of your use of the service, use of your account by any third party, the violation of the terms and conditions of use by you, or the infringement by you or any third party using your account of any intellectual property or other right of any person or entity.

11. No Resale
You agree not to reproduce, duplicate, copy, sell, resell, or exploit, for any commercial purposes, any portion of the Site, use of the Site, or access to the Site without Xenesta's express written consent.

12. Dispute Resolution
This Site is controlled by Xenesta which is headquartered in Corinth, Texas, U.S.A. Any and all disputes regarding, or related to, this Agreement, and all other documents incorporated herein, shall be governed and construed in accordance with the laws in the State of Texas, and shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") and conducted under its rules; the arbitration proceeding shall be held in Dallas County, Texas. The arbitration shall be conducted before a single arbitrator, and shall not be conducted on a class-wide, class-action, or multiple-complaining-party basis. The prevailing party shall recover its attorneys' fee and costs from the losing party.

13. Third-Party Dealings
The Site may contain links to other websites, content, or resources. These linked Sites are not under the control of Xenesta and therefore Xenesta is not responsible or liable for any content, advertising, products, services, or other matters on or available from such sites or resources from such advertisers or third parties; you agree that you shall not seek to recover any damages, whether at law or in equity, from Xenesta arising out of, or related to, any such third parties or other companies. Your communications or business dealings with, or participation in promotions of, advertisers or other third parties found on or through Xenesta are between you and such advertisers or third parties. You agree that Xenesta shall also not be responsible or liable for any loss or damage of any kind related to such dealings with advertisers or third parties.

14. Security
You agree not to violate or attempt to violate the security of this Site, including without limitation

1. accessing data that is not intended for your use;
2. logging on to a server or account that you are not authorized to access;
3. probing, scanning, or testing the vulnerability of any system or network related in any way to the Site without proper authorization;
4. breaching security or authentication measures without proper authorization;
5. interfering with service to any host, network, other user, including without limitation sending unsolicited email, flooding, spamming, mail bombing, or crashing;
6. sending promotions and/or advertising products or services; or attempting to do any of the preceding.

15. General
If any provision of these terms is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties, with all other provisions remaining in full force and effect. If Xenesta fails or declines to enforce any right or provision in these terms, it shall in no circumstance constitute a waiver of such right or provision unless acknowledged and agreed to by Xenesta in writing. The terms comprise the entire agreement between you and Xenesta and supersede all prior or contemporaneous negotiations, discussions, or agreements, if any, whether written or oral, between the parties regarding the subject matter contained herein. Your use of the Site is subject to the additional disclaimers that may appear throughout the Site. If you violate these terms, Xenesta reserves the right to terminate your access to the Site and related services without notice. Your sole recourse and remedy is to receive a refund for prepaid but unused services, if applicable.

At Xenesta, we respect and are committed to protecting your privacy and personal information. Please read the following to learn more about what type of information is gathered, how the information is used and for what purposes, how or when we disclose the information and how we safeguard your personal information. Xenesta's Privacy Policy covers the collection, use, and disclosure of personal information that may be collected anytime you interact with Xenesta, such as when you visit our website, when you purchase Xenesta products and services, or when you call our Customer Support representatives.

Xenesta may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.

If you have questions or concerns about Xenesta's Privacy Policy, our webite, or the Back Office System available to Xenesta Independent Brand Partners and Customers, please contact us via email at support@Xenesta.com or by regular mail at:

Xenesta Support Services, 3131 Story Road W., Irving, TX 75038, USA.

Please also visit our Terms and Conditions website page which establishes the use, disclaimers, and limitations of liability governing the use of our website.

How We Use Personal Information
We collect your personal information to deliver Customer Support and to provide you with access to our products and services. We collect from you only a minimum of personal information on our websites (such as your name, mailing address, email address, phone number, or credit card information) that is necessary to:

• authenticate and process your order;
• provide you with order support;
• send you communications related to your order; and
• enable you to participate in our Back Office System, to take advantage of special offers, and to utilize other website features.

We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve Xenesta's products and services.

In addition, your personal information helps us keep you posted on the latest product announcements, corporate news, Back Office system/software updates, special offers, and events that you might like to hear about. If you do not want Xenesta to keep you up-to-date with the above, simply contact support@Xenesta.com and ask to be removed from corporate communications.

Cookies, Click-Trough's and Pixel Tags
Like many websites, "cookies" are used to enable our websites and Back Office System/software to recognize your internet browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. This information can include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), operating system, date/time stamp, and referring/exit pages. This information, which does not identify individual users, would only be used to analyze trends, to administer the site, to track users' movements around Xenesta's websites and to gather miscellaneous demographic information about our visitors as a whole. Xenesta will not collect information to market directly to that person.

If you prefer not to enable cookies, please check the help section of your preferred internet browser for instructions on how you can disable cookies. Please note that certain features of the Xenesta websites and/or Back Office System/software may not be available when cookies are disabled.

In some of our email messages we use a "click-through" URL link to content on the Xenesta websites. When customers click one of these URL's, they pass through our web servers before arriving at the destination. Xenesta may track this click-through data to help us measure interest in methods customers prefer to retrieve information and messages. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.

Xenesta may use pixel tags, which are tiny graphic images; to tell us what parts of our websites customers have visited.

How We Protect Personal Information
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

We will not share, lease, sell, or otherwise transfer your personal information to any outside parties for their independent use or benefit without first obtaining your permission. However, we may release your information if we believe it is appropriate to comply with the local, state, or federal laws, enforce our site policies, or protect ours or others' rights and safety.

Legal Issues
Please note that Xenesta may be required by law or litigation to disclose your personal information. Xenesta's internal policies call for the release of required information in the cases of subpoena, court orders, and order of local, state and federal government agencies.

Service Providers and Vendors
There are also times when Xenesta may need to make certain personal information about you available to companies that perform work for Xenesta on products and services to you on our behalf. These companies may help us process information, deliver products to you, manage and enhance customer data, provide customer service, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Xenesta's policies, except if we inform you otherwise at the time of collection.

Third Party Websites
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Children
Xenesta does not knowingly collect personal information from children under the age of 18. If a child under 18 submits personal information to Xenesta - and we learn that personal information is the information of a child under 18 - we will attempt to delete the information as soon as possible.

How to Modify or Remove Your Information
If you have opted-in to receive our email newsletter but would no longer like to receive the Newsletter or other promotional emails from us, simply click on the “unsubscribe” link at the bottom of any Newsletter or corporate email you have received, or contact support@Xenesta.com and ask to be removed from promotional emails. Please note that due to email production schedules, you may receive any emails already in production.

To delete all of your online account information from our database, sign into the Xenesta Back Office system with your assigned login and password, and remove your shipping addresses, billing addresses, and payment information from the system. You can also contact support@Xenesta.com and ask for assistance to delete your online account information.

Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.